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Account Representative

We are looking for an Account Representative to manage assigned client accounts. You will address customer concerns and contact prospects to expand your account portfolio. We expect you to be an energetic, goal-driven person with excellent communication skills. This role may often be challenging so you should be able to remain calm and polite in tough situations. If you also have some experience in sales or customer service, we’d like to meet you. Your goal will be to foster long-term relationships with clients and help grow our business.

Responsibilities

  • Be the main point of contact of assigned customers
  • Negotiate contracts and handle the paperwork (e.g. invoices, orders)
  • Follow up regularly after closing a sale to ensure client satisfaction
  • Respond promptly to customer queries and complaints to find solutions and defuse tension
  • Pass on issues to project coordinators when needed
  • Present new or additional products and services to existing customers
  • Approach prospective clients through cold-calling, email, etc. to meet sales targets
  • Send reports on sales activity, accounts status, and possible issues

Requirements

  • Proven experience as an Account Representative or other sales role
  • Experience in customer service is a plus
  • Great communication and negotiation skills
  • Excellent organizational and multitasking ability
  • Goal-driven with ability to work under pressure
  • Good problem-solving skills

Benefits

  • possibility to work remotely 
  • career growth
  • attend conferences & international seminars 
  • work with a remote team 
  • learn from the best
  • additional commisions 

 

 

 

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